Frequently Asked Questions – Everything You Need to Know About Super Hitech Group’s Laser Machines

Welcome to the Super Hitech Group FAQ section – your quick guide to answers on laser machine features, installation, maintenance, customization, and more. We’ve compiled the most commonly asked questions to help you understand our products and services better. Whether you’re curious about fiber laser cutting, laser marking technology, warranty policies, or after-sales support, this page provides clear information to assist you.

Our machines are used in industries such as metal fabrication, automotive, electronics, signage, jewelry, and medical equipment manufacturing.

Our machines can process stainless steel, mild steel, aluminum, brass, copper, acrylic, wood, plastic, and more depending on the model.

Yes, we offer complete installation, machine setup, and operator training at your site for smooth integration and operation.

Absolutely. We provide reliable after-sales support including on-call assistance, on-site servicing, and maintenance plans.

We offer a standard warranty of 1 year on all our machines, covering manufacturing defects and core component issues.

Yes, many of our machines come with smart software control and can be integrated with automated production systems.

Yes, we export our machines globally and provide necessary documentation and logistics support for international shipping.

Our machines come in various power configurations ranging from 20W to 12kW, depending on the cutting or marking application.

Our high-quality fiber laser sources typically last up to 100,000 hours, ensuring long-term, maintenance-free operation.

No, our laser machines are designed for low maintenance with minimal consumables, reducing downtime and operating cost.

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